Cookie Policy
Last updated: 5 June 2026
This Cookie Policy explains how Vivimate OÜ (trading as Vivimate) uses cookies and similar technologies on vivimate.io and panel.vivimate.io. It tells you what we set, why we set it, how long it lasts, and how to refuse it. Read it together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, to work more efficiently, and to provide information to the website operator.
Cookies can be “session cookies” (deleted when you close your browser) or “persistent cookies” (which remain on your device until they expire or you delete them). They can be set by the website you are visiting (“first-party cookies”) or by third-party services the website uses (“third-party cookies”).
2. What Cookies We Use
We use three categories of cookies. Strictly necessary cookies are always active. Optional cookies are only set with your consent.
Strictly Necessary
A baseline set that the storefront and the customer panel rely on to run. Turning them off breaks the site. They carry no direct identifiers and exist purely to power the platform basics (sign-in state, request integrity, consent memory).
Analytics Cookies
Opt-in tooling that surfaces aggregate patterns: which pages get the traffic, how long the average reader sticks around, where that traffic originates. The figures are anonymised in aggregate. Google Analytics drops these only after you accept, and IP anonymisation runs on top.
Payment & Functional
Dropped by Stripe through the checkout journey to guard against payment fraud and to bind your payment session. They only exist while a purchase is mid-flight and clear when the session ends.
Full Cookie List
| Cookie Name | Type | Purpose | Duration | Provider |
|---|---|---|---|---|
| session_id | Strictly Necessary | Holds your signed-in state inside the customer panel between requests. Stripping this cookie ends the session and forces a fresh login. | Session (deleted when browser closes) | Vivimate |
| csrf_token | Strictly Necessary | A one-shot anti-forgery token tied to each form submission. Mandatory for the security model and cannot be turned off. | Session | Vivimate |
| cookie_consent | Strictly Necessary | Remembers the choice you made in the consent banner so the prompt does not return on every load. | 1 year | Vivimate |
| _ga, _ga_* | Analytics (optional) | Anonymised Google Analytics identifiers used to read aggregate site behaviour: page paths, dwell time, traffic origins. No direct identifiers are captured. | 2 years | Google Analytics |
| _gid | Analytics (optional) | Short-life Google Analytics identifier used to bucket sessions per visitor. | 24 hours | Google Analytics |
| stripe_mid, stripe_sid | Functional (payment) | Dropped by Stripe across the checkout flow to defend against payment fraud and bind the session. Only present while you are paying. | Session / 1 year | Stripe |
3. How to Control Cookies
You have several options for controlling cookies:
Cookie consent banner
A consent banner greets every fresh visit. The opt-in for optional analytics cookies is made there. Your decision can be revisited any time using the "Cookie Settings" link sat in the footer.
Browser settings
Each browser ships its own control surface for blocking or clearing cookies. Removing the strictly necessary set will break the site. Chrome, Firefox, Safari, Edge and every other major browser hide the toggle inside privacy settings.
Google Analytics opt-out
Google publishes a browser add-on that blocks GA across every website in one go. Pick it up from the Google opt-out page (search for "GA opt-out browser add-on"). Once installed, the GA tracker simply never fires.
Do Not Track
A browser sending the Do Not Track signal is honoured here. With DNT switched on, analytics cookies are never dropped.
4. Third-Party Services
Our website uses the following third-party services which may set their own cookies:
Google Analytics
Website usage analytics
Stripe
Payment processing and fraud prevention
PayPal
Alternative payment processing
These third parties have their own privacy and cookie policies. We recommend reviewing their policies for full details of the cookies they set.
5. Changes to This Cookie Policy
We may update this Cookie Policy from time to time as we add or remove third-party services or as laws change. The most current version will always be available at vivimate.io/cookies. Material changes will be communicated via our cookie consent banner so you can update your preferences.
6. Contact Us
If you have questions about how we use cookies, or you want to exercise a privacy right connected to cookie processing (access, erasure, objection), contact us:
📞 +1 (939) 699-3536
🏢 Vivimate OÜ, Lõõtsa tn 8, 11415 Tallinn, Estonia
We respond to cookie-related enquiries within 30 calendar days.